Georgia Navigator Practice Exam

Which organization is not permitted to act as a navigator entity?

1. Insurance company

2. Non-profit organizations

3. Community health providers

4. Government agencies

The correct answer is: Insurance company

Insurance companies are not permitted to act as navigator entities because their primary business involves selling insurance products. As navigators, the role is to assist individuals in understanding their healthcare options and to help them enroll in health insurance coverage. Allowing insurance companies to serve as navigators could create a conflict of interest, as they may influence individuals to enroll in their own plans rather than providing unbiased guidance on the full range of available options. In contrast, non-profit organizations, community health providers, and government agencies are typically designed to educate and assist individuals in navigating the health insurance marketplace without profit motives that could bias their recommendations. These entities have the infrastructure and mission to support public understanding of health care choices, ensuring that their guidance can be trusted to prioritize the needs of the consumers they serve.