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What restriction is placed on navigator entities regarding insurance policies?

  1. They may solicit insurance policies

  2. They cannot solicit or sell insurance policies

  3. They can only sell group insurance policies

  4. They are allowed to provide legal advice on insurance

The correct answer is: They cannot solicit or sell insurance policies

Navigator entities are specifically designed to assist individuals with the health insurance marketplace but are prohibited from engaging in the solicitation or sale of insurance policies. This restriction is in place to ensure that navigators remain impartial and unbiased in their role of providing support and guidance to consumers. By not being able to sell insurance policies, navigators can focus on helping individuals understand their options without any potential conflicts of interest. This helps maintain the integrity of the navigator program and ensures that consumers receive informed and fair assistance when navigating their health insurance choices.