Georgia Navigator Practice Exam

What may trigger an investigation of an individual producer by the Commissioner?

1. Two complaints filed within a month

2. Three complaints received within a 30-day period

3. Five complaints accumulated over a year

4. Any complaint filed against an individual

The correct answer is: Three complaints received within a 30-day period

The correct answer is supported by the regulatory framework that governs insurance producers. An investigation may be triggered when there are three complaints received within a rolling 30-day period. This threshold is significant as it indicates a pattern of complaints that warrant examination by the Commissioner. By establishing such a specific metric, the regulatory body ensures they are acting upon credible and frequent concerns raised by consumers, which suggests a broader issue may exist regarding the producer's conduct. This approach helps maintain the integrity of the insurance industry and protects consumers from potentially harmful practices. Other options, while potentially relevant in different contexts, do not meet the specific requirement set forth by the regulations that dictate when an investigation should be initiated.