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What is the role of Certified Application Counselors (CAC)?

  1. They manage healthcare institutions.

  2. They help individuals apply for insurance through the federal marketplace.

  3. They act as insurance brokers.

  4. They oversee hospital requirements.

The correct answer is: They help individuals apply for insurance through the federal marketplace.

Certified Application Counselors (CACs) play a crucial role in assisting individuals with navigating the healthcare system, specifically pertaining to health insurance applications through the federal marketplace. Their primary function is to provide personalized assistance to consumers. This includes educating them about their health insurance options, helping them to fill out applications for coverage, and making sure they understand the enrollment process and key deadlines. CACs are trained to help people understand the various plans available to them, including subsidies and financial assistance, which can significantly affect their ability to afford healthcare. They are not positioned as insurance brokers, nor do they manage healthcare institutions or oversee hospital requirements; their focus is solely on facilitating access to health insurance for individuals and families in need. This makes them an important resource for individuals looking to secure health coverage and navigate complex insurance options.