Georgia Navigator Practice Exam

Non-navigator Assistance Personnel (Assister) provide which type of service?

1. Training for healthcare providers

2. Help to the public in state-based marketplaces

3. Direct healthcare services

4. Insurance underwriting assistance

The correct answer is: Help to the public in state-based marketplaces

Non-navigator Assistance Personnel, often referred to as assisters, play a crucial role in helping individuals navigate state-based marketplaces. Their primary function is to offer guidance and support to the public as they explore health insurance options available through these marketplaces. This assistance includes helping consumers understand their healthcare coverage options, the enrollment process, and how to apply for financial assistance if needed. By providing this type of service, assisters ensure that individuals can make informed decisions about their health insurance choices, ultimately aiding in the broader goal of increasing access to healthcare. Training for healthcare providers, direct healthcare services, and insurance underwriting assistance are specialized functions that do not align with the primary role of assisters within the context of health insurance marketplaces. Instead, assisters focus on consumer support and education rather than clinical or administrative responsibilities related to healthcare provision or insurance operations.